Privacy Policy
How we protect your data at OpenHours.ai. Last updated: 30 January 2026.
1. Introduction
OpenHours.ai is an asset of Eve Count Pte Ltd Singapore. We are committed to protecting the privacy of our users. This policy explains how we collect, use, and safeguard your personal information in compliance with the Personal Data Protection Act (PDPA) of Singapore.
2. Data We Collect
- Account Information: Name, email address, and profile data provided via Google or Microsoft authentication.
- Calendar Data: With your permission, we sync with your Google or Microsoft Calendar to manage availability and prevent scheduling conflicts.
- Booking Intent: Information provided by bookers to help qualify leads via our AI Concierge.
- Payment Data: Payment processing is handled securely via Stripe. We do not store your full credit card information on our servers.
3. Use of Data
We use your data strictly to provide the OpenHours.ai service, including scheduling meetings, processing payments, and generating AI-powered meeting briefs. We do not sell your personal data to third parties.
4. AI Processing
Our AI models process meeting intent and knowledge base data to provide high-intelligence lead qualification. This data is used solely for the benefit of the service owner and is not used to train generic third-party models or shared with other users.
5. Data Governance
All data governance and protection measures are overseen by our Data Protection Officer (DPO). If you have questions about your data, please contact:
6. Your Rights
You have the right to access, correct, or request the deletion of your personal data at any time through your dashboard or by contacting our DPO. We will respond to all requests within 30 days.